Distributor: GK Team Sunflower
Representative Responsible: Kyoko Yokoyama
Location: 580-2 Akanoko, Aki City, Kochi Prefecture 784-0033
Phone number: 0887-33-4848 (domestic) +81 887 33 4848 (from overseas)
Email address: email@example.com
Necessary charges other than the product price: Various settlement fees (in Japan, overseas), shipping fee (overseas only)
Payment method and timing:Please pay by credit card or prepayment when ordering.
Product delivery time:Since it is made to order (made-to-order), it is expected to be one to two months after receiving the order. We will contact you separately if the item is in stock or if the delivery time is long.
Product delivery method: Sagawa Express (in Japan), UPS (overseas)
Returns/Defectives/Cancellations:We cannot accept returns/cancellations because they are made to order.
We will repair or replace the product free of charge only if a defect is found upon arrival or before use and you contact us within one week of arrival.
Shipping and handling charges for returned goods: We will bear the cost of repairing or replacing defective products. Return deadline: Please note that the ordered item cannot be canceled or refunded because it is made to order.